Zammo Customer, Snohomish County, WA, Featured in Microsoft’s AI Virtual Summit

Snohomish County, WA was the site of the first COVID-19 reported case in the United States.  Government agencies knew it would be critical to get the most accurate information out to the public as quickly as possible.  

With the help of Microsoft and Zammo, Snohomish County was able to have a chatbot up within 24 hours. Thus, giving the public access to essential information through multiple channels - their website chatbot and voice assistants such as Alexa and Google Assistant. 

Microsoft featured Snohomish County’s success story, as enabled by Zammo, at their largest global AI event – their AI Virtual Summit on June 23, 2020 - with over 11,000 registrants and 2,000+ attendees. 

Video highlights include:

00:25 – 00:39 Kendee Yamaguchi, Snohomish County, Executive Director

"When COVID 19 hit…We were the first reported case in the United States… We knew it would be critical to get information out to the public as quickly as possible."

00:40 – 01:01 Kendee Yamaguchi, Snohomish County, Executive Director

"With the help of Microsoft & Zammo, our government was able to have a chatbot deployed within 24 hours. This helped the public get access to essential information through Alexa, Google Assistant, and our website. We've also been able to get a Spanish version rolled out to make the information available more broadly to our community."

Learn more about the success on the Microsoft blog post.  Thanks to Microsoft's National VP for State and Local Government, Dana Barnes, for highlighting how Zammo helps enterprise engage customers and the public quickly and effectively.

Also, Microsoft is hosting a series of ten workshops in August and September to show how to get moving fast with Zammo. The first workshop is scheduled on August 26th and will focus on City and County Governments. For information on other workshops click here.

Stay tuned - this story is getting even better as Zammo continues to support the Snohomish County team.


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