Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over.
Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant.
Jazz Pabla, Director of Information Services for the City of Kelowna
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