Existing staff members, without any IT experience, can get started by pointing our powerful software toward your existing enterprise F.A.Q. and/or support center content. Zammo auto-converts your written content to a question-and-answer conversational format and allows your team to add additional questions and answers for your target audience to make their experience even more interactive.

With Zammo, your team can optimize conversational content to include links that intelligent chatbots can present to your audience, and add sales revenue to your enterprise. Enterprises that link product and service questions with information and resources to upsell or cross-sell chatbot users, will experience a significant increase in sales revenue.

With our platform, you can create and see and interact with a chatbot featuring your F.A.Q. content on your own website or support portal with our simulator feature before it goes live to your audience. What better way to test your content, and the chatbot functionality than seeing it in action?!

Creating content for your multilingual audience can be accomplished in 2 ways. With Zammo, you can either create multiple data sets of multilingual conversational content to appeal to your specific audiences, OR simply add a translation layer to your conversational content to allow your audience to view / hear your content in their language of choice.

Traditionally, creating and deploying content to multiple channels required logging in, creating, and deploying to each channel. With Zammo, once you have connected your various communications channels, deploying new content, making edits or optimizing content is accomplished with just one click. Your content is simultaneously sent to channels you designate; keeping your content consistent across channels, and giving your staff the efficiency to keep overhead costs down.

Learning from each and every interaction is key to optimizing content that improves the overall experience for your audience. Our platform comes with a robust dashboard of analytics and insights that allow your team to see information requests, and offer nuanced answers that may include links to resources, products, services, etc. Your audience will enjoy the convenience and accuracy of the information you provide, and form a deeper relationship with your brand that will lead to revenue growth.

As your team works on our platform, they can view self-help video tutorials that are only a click away. Short, related videos provide the steps and best practices to accomplish your communications goals using Zammo’s tools.

Our robust knowledge base provides step by step written instructions, tips, and referral links to related learning. Search by keyword, term, or phrase to harness the power of on-demand learning.

With more than 31 years of combined experience, our support team is ready and available to help your team as they explore the platform, create content, and review insights and analytics of your audience engagement. Reach us by chat or email to get quick responses to keep your team engaged and moving forward.

Zammo’s commitment to continuous improvement doesn’t stop with our staff… we extend our learning and development to your team as you grow your skills. Your team can take advantage of educational videos, recorded webinars, and updates to our support center as learning resources that will improve their understanding of conversational AI, and our platform.