Streamline Communication with IVR/Telephony
No Lengthy / Expensive Projects
Launch in weeks, not months — no IT experience needed. Staff can quickly add content from documents and websites, then publish to your IVR channels.
No Voice Talent Or Audio Engineers Needed
Zammo’s AI auto-scrapes, chunks and indexes your existing documents and URL’s for use in generative AI conversations, with customizable neural voices to match your brand.
No More “Canned” Responses
Leverage machine learning to understand audience questions and deliver natural responses. Zammo detects question variations and provides accurate answers.
Increase Communication Speed 6x. Reduce Costs by 90%.
See how augmenting your existing IVR system with conversational AI is proven game-changer in modernizing your intelligent contact center.
Create Impactful Customer Experiences & Reduce Complexity
-
Conversational AI ushers in the future of having an intelligent, natural, emotionally engaging conversation with your audience without the monotony of recorded IVR responses.
-
Our software platform uses artificial intelligence (AI) to auto-scrape, chunk, index and then analyze your existing documents and URLs for use in generative AI conversations with your customers on IVR.
-
Automate with generative AI interactive answers to repetitive questions and transactional workflows from your customers. Serve customers 6X faster, and save more than 90% on your call center budget.
-
Learn more about your customers as they interact with your IVR. Leverage our cross-channel analytics dashboard, raw data, and our API to export user data and pull it into a data visualization product like Microsoft Power BI or similar.
Create a ChatGPT-like Experience Using Only Your Data
Publish Conversational and Transactional Workflows
Test and Refine With Simulated IVR Experience
Simple Deployment With Multi-Lingual Capabilities
Intelligent Insights and Analytics
Augment Your IVR with AI
Anyone Can Easily Leverage Advanced Features
Integrate with Your Existing Tools
Our platform is built for easy integration with APIs and backend systems, which makes expanding your conversational AI even easier.
Zammo leverages Azure Translation Services to auto-translate content. Create multiple knowledge bases in several languages to broaden your reach and usability for various languages.
Multilingual Capabilities
Scale With Easy Customization
Unlimited customizable conversations deployed across departments. Create separate sub-accounts for subsidiary businesses or sub-brands.
“We were gratified to find that in under a week, the virtual agent was live on our vaccination preregistration helpline - answering 80% of calls and resolving 43% without requiring a live agent!”
David Godfrey
CIO, Health and Human Services
Montgomery County Government