Zammo stitches together nearly 50 Azure AI services to enable customers to focus on content creation and user experience.
By combining Azure OpenAI Service and Azure Cognitive Search, Zammo enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, and social channels and in multiple languages. The Zammo solution resides securely on your Azure tenant.
Content is auto-chunked and auto-indexed by Cognitive Search.
Customize your bot's persona, set up guardrails for where the responses are pulled from, and define how answers are presented back to your customer.
Utilizing Zammo's knowledge base feature, which harnesses the power of Azure OpenAI and Cognitive Search, your organization can generate conversations and summarize information, all based solely on the content you have uploaded.
All content, both your uploaded data as well as customer responses, remain secure within your Azure tenant.
Meet your customers where they are. Deploy to apps and channels they’re already using.
The unified analytics dashboard provides a clear way to see channel activity, success rates, and new versus returning users across all channels in one place.
Your raw data helps you identify data-driven enhancements that should be made. An analytics API is available to export your raw data to a self-hosted service like Microsoft PowerBI to merge with other data across your organization.
Easily deploy conversations to channels that fit your users’ needs in their preferred language.
Making information accessible to everyone is a part of our mission. Your organization can easily deploy conversational and transactional conversations to any channel, including voice, ensuring anyone regardless of their accessibility needs has access.
Our multi-lingual capabilities allow your user to converse in their preferred language.
